Effective Date: March 15, 2025
1. Introduction
This Privacy Policy outlines how Shadowrock Equine (hereinafter “we,” “us,” or “our”) collects, uses, and protects the personal information of our clients and their horses. We are committed to protecting the privacy of our clients and their horses and will handle their information with utmost care and confidentiality, in accordance with applicable laws and regulations.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and other contact information provided by clients.
- Horse Information: Species, breed, age, sex, medical history, and other relevant information.
- Financial Information: Payment information, such as credit card details, used for processing payments.
- Website Usage Data: Information about your visits to our website, such as IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information collected for the following purposes:
- Providing Veterinary Services: To diagnose, treat, and manage the health of your horse.
- Communicating with You: To schedule appointments, provide updates on your horse’s condition, and send reminders.
- Processing Payments: To process payments for services rendered.
- Improving Our Services: To analyze data and improve our services, products, and website.
- Marketing and Advertising: To inform you about our services, promotions, and events (with your consent).
- Legal Compliance: To comply with applicable laws and regulations.
4. Sharing Your Information
We may share your information with the following parties:
- Authorized Personnel: Our staff, veterinarians, and other healthcare professionals who are involved in providing services to your horse.
- Third-Party Service Providers: Laboratories, specialists, and other service providers who assist us in providing veterinary care.
- Legal Authorities: As required by law or court order.
- With your consent: We will only share your information with third parties with your explicit consent.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete information.
- Erasure: You have the right to request that we delete your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Portability: You have the right to request that we provide you with your personal information in a portable format.
- Objection: You have the right to object to the processing of your personal information.
7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Shadowrock Equinw Veterinary Services
120 Reservoir Rd
Pawling, NY 12564
(914) 320-6745
8. Changes to this Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you of any material changes.
9. Consent
By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.